Collection: Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device that often include an anonymous unique identifier. For more information about cookies, and how to disable them.

  • Log Files: Track actions occurring on the Site, collecting data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, Google Pay, PayPal, Amazon Pay), email address, and phone number. We refer to this information as “Order Information.”

When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information to fulfill any orders placed through the Site (including processing your payment, arranging for shipping, and providing invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • Provide you with information or advertising related to our products or services, in line with your preferences.

We use the Device Information to help screen for potential risk and fraud (particularly your IP address) and to improve and optimize our Site (e.g., generating analytics about how customers browse and interact with the Site).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your information as described above. For example, we use Shopify to power our online store; you can read more about how Shopify uses your Personal Information .

We also use Google Analytics to understand how our customers use the Site; you can read more about how Google uses your Personal Information. You can opt-out of Google Analytics .

We may share your Personal Information to comply with applicable laws and regulations, respond to subpoenas, or otherwise protect our rights.

Behavioral Advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may interest you. For more information about targeted advertising, visit the Network Advertising Initiative’s educational page.

You can opt out of targeted advertising using the following links:

  • Facebook
  • Google
  • Bing

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to request correction, updates, or deletion. If you would like to exercise this right, please contact us using the information below.

Additionally, if you are a European resident, we process your information to fulfill contracts with you (e.g., if you make an order through the Site) or to pursue our legitimate business interests. Your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless you request deletion.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons.

Text Marketing Notifications

By subscribing to our text notifications, you agree to receive automated marketing text messages about our products and services at the phone number you provided. Messages may be sent via an automatic telephone dialing system. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to opt-out and HELP for support.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@portio.shop.